Privacy Policy
At Rekindled Memories, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information that you provide directly to us when you:
- Upload photos or videos to our service
- Create an account
- Make a purchase
- Contact our customer support
- Subscribe to our newsletter
The types of information we may collect include:
- Personal identifiers (name, email address, billing information)
- Photos and videos you upload
- Payment information (processed securely through our payment processors)
- Device information and usage data
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Develop new products and services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
How We Protect Your Media
We understand that the photos and videos you upload may contain personal and sentimental content. We take the following measures to protect your media:
- All uploaded content is stored securely with encryption
- We do not share your media with third parties without your explicit consent
- You retain full ownership of your content
- You can delete your content at any time
- We apply watermarks to preview versions to prevent unauthorized use
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:
- With service providers who perform services on our behalf (e.g., payment processing)
- To comply with legal obligations
- To protect and defend our rights and property
- With your consent or at your direction
Your Choices
You can make the following choices regarding your personal information:
- Access and update your account information
- Opt-out of marketing communications
- Request deletion of your data and content
- Choose whether to share your enhanced media on social media
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@rekindledmemories.com
Address: 123 Memory Lane, Suite 101, San Francisco, CA 94103
Last Updated: September 8, 2025